Do you collect personal data and what is your policy?
Yes we do. For a statement about our policy click here.
What arrangements are there for carers?
Warley MRC (a Charitable Incorporated Organisation), organisers of the exhibition, recognises that there is a need to ensure that no individual, adult or child is treated any less favourably than others. If you need the assistance of a carer then that person shall be admitted free of charge. Ensure that you make the situation clear when you purchase tickets.
Why is NEC car parking chargeable and what is the cost?
The NEC charges all users of car parking and currently the charge levied for our show is £16 per day (£12 if purchased in advance).
This covers well maintained, supervised parking with free bus transport from the car park to the Piazza entrance all day.
Disabled parking is available near to the Piazza entrance/Hall 5. Information on this is available on the NEC website.
Is there adequate seating at the event?
We strive to provide the best seating arrangements possible and there are approx. 1000 seats spread across our rest areas. The location of these areas is marked on our floor plan.
What refreshment facilities are available at the event?
The NEC provide excellent catering facilities including a self service restaurant, café/bar, tea/coffee stands and ice cream stands. Information about these facilities can be found on the NEC website.
Are there facilities to help small children and people in wheelchairs view the layouts?
Yes for children a small plastic ‘Children’s step’ can be borrowed from the Warley information stand.
Standing on this will help smaller children see the layouts. A refundable deposit of £2 is levied for the use of these steps.
Wheel Chair users can borrow a purpose made periscope to help see less accessible parts of the layouts also from the Warley information stand. A refundable deposit of £2 is levied for the use of these.
Why do advance ticket holders get in to the show half an hour earlier?
Early access for advance ticket holders helps relieve any queues at the entry kiosks on the day.
It allows the staff to more easily organise the entry gates and make things runs smoothly.
Also it allows us to get a little of our income before the event and it is only fair that we give something in return for advanced purchasers commitment to our show.
Why do you not expand into the space around the show?
The simple answer is cost.
We rent the hall by the square metre. If we took more of the hall that would cost more money, which we would need to offset.
- Increasing the floor area to provide additional public space would cost money for which there is no return.
- Increasing the floor space is unlikely to bring in more visitors – history confirms this. We have increased the size of the show over the years, but our gate has barely varied year on year.
- Passing on the cost to the trade would be likely to be counter productive – their costs would increase with no likelihood of an increase in the purchasers and hence their income.
- Passing on the cost to the visitor would similarly meet with opposition – increases around the current rate of inflation are more acceptable than increases above that figure.
